Articles
In-depth, practical guides on the systems businesses run on, and the data and compliance around them. Written from the delivery side.
Article ·
ISO 27001 for an operations business: what changes day to day
ISO 27001 asks an operations business to change a few day-to-day habits, and to keep the evidence. Know what you have, who can reach it, what your suppliers can reach, and what happens on…
Read ISO 27001 for an operations business: what changes day to dayIndex
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The freight invoice nobody checked: where logistics margin leaks between your systems
Margin in freight rarely disappears inside one system — it leaks in the joins between them. The clearest example is the carrier invoice nobody checks. Here is where it hides,…
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India’s DPDP Act: what it means for your business systems
India's data protection law is now operational on a phased clock that runs into 2027. The legal text is short; the systems work is not. Here is what actually changes…
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Cloud ERP vs on-premise: how to decide
The market has largely settled on cloud for new ERP, but the right answer for your business still depends on a handful of specific conditions. Here is a framework that…
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Getting your data ready for AI: a practical checklist
Most AI projects do not fail at the model. They fail at the data underneath it. Here is a plain, seven-part checklist to judge whether your data is actually ready…
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Where generative AI pays off in business operations
Almost every firm now uses generative AI, yet most see no profit from it. The difference is not the model. It is which work you point it at, and how…
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GCC data protection (PDPL): a primer for companies in the Gulf
There is no single "GCC data-protection law." Each country runs its own, at a different stage of enforcement, with different transfer rules. Here is how the regimes compare, and what…
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System integration: why your tools don’t talk, and how to fix it
Most mid-market firms run hundreds of applications, and fewer than a third are connected. Here is why that happens, what it quietly costs, and a sober way to decide how…
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Staff augmentation vs managed services vs hiring
In-house hire, staff augmentation, managed services or a mix of all three — the right answer depends less on cost than on who you want holding the outcome. Here is…
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RPA, AI agents, or integration: choosing the right automation
Three different things get sold under the word automation, and they fail in different ways. Here is how to tell RPA, AI agents and system integration apart, and how to…
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